Normal delivery takes about 5-7 working days if the products are ready to ship. If the products ordered are in making it would take anywhere between 15 – 30 days for it to reach you for which you shall be constantly updated.  We do not offer a “cash on delivery” option.

We have partnered with national courier service providers like DTDC and Shree Maruti Couriers for a safe and timely delivery.

Products purchased online cannot be returned under any circumstances. If you are extremely unhappy with the product, you could write to us and appropriate action shall be taken from our end but the product will have to be shipped back by you to us and the shipping charges will also have to be borne by you. If the product reaches us safely, the amount paid will be refunded as a credit code only which shall be valid on any further purchases from our website.

If the product is delivered to you in a broken / damaged state, please email/whatsapp/Instagram DM us a picture of the same within 48 hours to to initiate a refund / replacement on the same.

All our products are handmade by experienced artisans, one piece at a time, making each piece unique. Due to this process, a slight variation in colour tone, shape or size may occur between products which is not regarded as a defect and will not be eligible for return or replacement.

Once an order is placed, it cannot be cancelled under unreasonable circumstances.

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